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Programs & Services

Trauma Training

hand catching sun beams (sun setting in background puts sun in silhouette and makes it look like the hand is catching the light)

NorWest’s Community Trauma Response Team offers a two-day training in Psychological First Aid and Post-Traumatic Stress Management.


PTSM and PFA are part of a crisis intervention model that teaches customized interventions to individuals and community groups who have experienced a psychological trauma. This trauma or crisis can include community or school violence, suicide and any other critical incident. This training will equip individuals, groups and communities to restore adaptive functioning and promotes coping by using a care continuum. This includes immediate needs assessments, stabilization and continues through to group work utilizing holistic methods like grounding and mindfulness techniques and self-care. This training is appropriate for service providers to use in their everyday work.

The NorWest Trauma Team has been trained by Psychologist Dr. Robert Macy from the International Trauma Centre in Boston and have been working closely with him since 2015. Dr. Robert Macy is a clinical psychologist, traumatologist, and neuroscience researcher with over 30 years practice in the field of psychological trauma interventions, development and implementation of trauma informed care. He is a pioneer in the field of Traumatic Incident Stress Interventions for children, youth, their families and their communities exposed to traumatic events including large-scale disasters, community and armed conflict violence.

Find Out More:

Contact us for information about upcoming sessions or to schedule your own training event.


  • Access NorWest


    785 Keewatin Street
    Winnipeg, MB R2X 3B9


    Walk-In Connected Care

    Monday to Friday 12:00 PM – 7:30 PM
    Saturday, Sunday & Holidays 9:00 AM – 4:30 PM

    *We reserve the right to close WICC if capacity is reached. If the clinic is closed please go to another walk-in clinic or an urgent care site.
    *For current wait times please see

    Primary Care Clinic

    Monday – Friday 9:00 AM – 8:00 PM
    Saturday, Sunday & Holidays 9:00 AM – 5:00 PM
    *By appointment only


    Monday – Friday 9:00 AM – 4:30 PM
    Closed Saturday,  Sunday & Holidays


    Monday to Friday 9:00 am – 5:00 pm
    Closed weekends & holidays