Programs & Services

Trauma Training

hand catching sun beams (sun setting in background puts sun in silhouette and makes it look like the hand is catching the light)

Psychological First Aid & Post Traumatic Stress Management (PFA &PTSM) is a crisis intervention model that gives service providers practical and adaptable skills they can use in their everyday practice, community work and emergency response.

This training will provide participants with the skills to offer custom interventions for groups who have experienced incident specific traumas such as school or community violence & suicides; or long-term trauma such as the COVID-19 pandemic.

Psychological First Aid is used in the recent aftermath of an incident. it can also be utilized in everyday practice as it’s designed to reduce the initial distress caused by traumatic events, and to foster short- and long-term adaptive functioning.

Post Traumatic Stress Management offer participants the skills to identify, stabilize & augment psychosocial inventions & resiliency building techniques through restorative & holistic methods like grounding and mindfulness.

Employees now face stress, grief, trauma, and loss in closer proximity for longer durations. These interventions equip employees with space and energy to return to stressful situations and gives service providers practical and adaptable skills to use in their everyday practice.


Most recent training was hosted online June 14th & 15th, 2021.
Please check back again for next available session.

Please contact Caprice Kehler at 431-276-1167 for more information or email at

The NorWest Trauma Team has been trained by Psychologist Dr. Robert Macy from the International Trauma Centre in Boston and have been working closely with him since 2015. Dr. Robert Macy is a clinical psychologist, traumatologist, and neuroscience researcher with over 30 years practice in the field of psychological trauma interventions, development and implementation of trauma informed care. He is a pioneer in the field of Traumatic Incident Stress Interventions for children, youth, their families and their communities exposed to traumatic events including large-scale disasters, community and armed conflict violence.


Find Out More:

Contact us for information about upcoming sessions or to schedule your own training event.


  • Access NorWest


    785 Keewatin Street
    Winnipeg, MB R2X 3B9


    Monday to Friday 12:00 PM – 7:30 PM
    Saturday, Sunday & Holidays 9:00 AM – 4:30 PM

    *We reserve the right to close WICC if capacity is reached. If the clinic is closed please go to another walk-in clinic or an urgent care site.
    *For current wait times please see

    Primary Care Clinic

    Monday – Friday 9:00 AM – 8:00 PM
    Saturday, Sunday & Holidays 9:00 AM – 5:00 PM
    *By appointment only

    DynaCare Lab

    Monday – Friday 9:00 AM – 4:30 PM
    Closed Saturday,  Sunday & Holidays