Programs & Services

Trauma Response Team core icon

Nor West’s Trauma Response Team can respond to community crisis or critical incidents for groups or communities who’ve just experienced a traumatic event or critical incident.  The goal to responding to a critical incident is to help with the emotional impact that generally follows.

We can identify, stabilize and improve the psychosocial needs of youth and adults exposed to life-threatening events such as:

  • Traumatic loss from accidents, suicide, homicide, illness
  • School or community violence
  • Events which trigger long term trauma

To reduce initial distress caused by traumatic events, our team will:

  • Work collaboratively with you to assess and determine the required response(s)
  • Equip groups and communities to take an active role in their recovery
  • Provide information and referrals that can assist with coping, counseling, ongoing support, etc.

What do we offer?

Our Trauma Response Team offers various processing groups such as:

  • Stabilization Groups- On site group support
  • Coping Croups- Incident specific
  • Compassion Care Coping Groups- COVID specific for teams
  • Orientation Groups-Post Incident
  • Resiliency Through Self Care Presentations – Pre-Incident Education and longer-term Postvention
  • Critical Incident Stress Debriefing Groups-Incident specific
  • Toxic Stress Management Workshop – Coming soon!

How to connect?

Please call Caprice Kehler at 431-276-1167 or via e-mail at to request assistance.







  • Access NorWest


    785 Keewatin Street
    Winnipeg, MB R2X 3B9


    Walk in Connected Care

    Monday to Friday 9:00 PM – 7:30 PM
    Saturday, Sunday & Holidays 9:00 AM – 4:30 PM

    *We reserve the right to close WICC if capacity is reached. If the clinic is closed please go to another walk-in clinic or an urgent care site.
    *For current wait times please click here Access Norwest Wait Times 

    Primary Care Clinic

    Monday – Friday 9:00 AM – 7:30 PM
    Saturdays 9:00 AM  – 4:30PM
    Sundays & Holidays Closed
    *By appointment only


    DynaCare Lab

    Monday – Friday 9:00 AM – 4:30 PM
    Closed Saturday,  Sunday & Holidays
    Visit the DynaCare website for more information.